Job Description Summary Bentley Library is seeking an energetic and creative person to join a team committed to providing the best user experience. Reporting to the Manager of Access Services, the Library Circulation & Systems Supervisor will provide technical expertise, day-to-day administration, and broad support for traditional and emerging library technologies, as well as identify opportunities to improve library services, accessibility, administration and potential integration with other systems. The Library Circulation & Systems Supervisor will be responsible for understanding the roles and tasks of all staff members in the department and demonstrate excellent communication and interpersonal skills to provide the best possible experience for all library users.
Supports, develops, updates, and documents workflows, policies, and best practices relating to the circulation module of the integrated library system (III/Sierra)
Works with Bentley's IT team to ensure adequate system backups and production of appropriate reports and statistics
Gathers and analyzes data and prepares statistical reports documenting activities in the Library Services department; coordinates data analysis with other library departments
Provides direct service to patrons at the Library Services desk
Maintains and troubleshoots a variety of library equipment (e.g., security gates, document scanners, RFID scanners, self-check stations)
Opens and closes the building as needed
Coordinates interactions between vendors, the Academic Technology Center, and Bentley's Systems and Network Security teams
Participates in an appropriate Boston Library Consortium Community of Interest (COI)
Trains, supervises and evaluates student assistants (15-20 per semester) in the Library Services department
Checks the accuracy and productivity of student assistants on an ongoing basis
Performs maintenance on printers, copiers, fax machine, display monitors and microfilm equipment
Bachelor's degree with 2-3 years of related work experience
Experience supporting an integrated library system, platforms, and software in a library
This is a Tuesday through Saturday position with occasional off-work hours required to handle system outages and routine maintenance; some flexibility in scheduling is required to cover staff emergencies
Bentley University requires references checks and may conduct other pre-employment screening.
Bentley University strives to create a campus community that welcomes the exchange of ideas, and fosters a culture that values differences and views them as a strength in our community.
Bentley University is an Equal Opportunity Employer, building strength through diversity. The University is committed to building a community of talented students, faculty and staff who reflect the diversity of global business. We strongly encourage applications from persons from underrepresented groups, individuals with disabilities, covered veterans and those with diverse experiences and backgrounds.
Internal Number: 115934990
About Bentley University
Bentley University is one of the nation's leading business schools, dedicated to preparing a new kind of business leader and one with the deep technical skills, the broad global perspective and the high ethical standards required to make a difference in an ever-changing world. To achieve our goal, we infuse our advanced business curriculum with the richness of a liberal arts education. The results are graduates who are making an impact in their chosen fields and turning their passions into success stories. Located on a classic New England campus just minutes from Boston, Bentley is a dynamic community of leaders, scholars and creative thinkers.