Neal, Gerber & Eisenberg LLP is a mid-sized Chicago Loop law firm seeking an Infrastructure Engineer. The Infrastructure Engineer will be responsible to design, launch, scale, monitor and troubleshoot advanced storage, virtualization, business continuity/disaster recover, and cloud-based systems that make up our Systems paradigm. This role will be managing the virtual desktop environment with VMware Horizon, our SAN/NAS and Cisco UCS environments. This role is also greatly involved in technical support for Firm users to resolve issues associated with virtual desktop performance, access rights and privileges. Requires being on-call to facilitate calls from IT staff and Firm employees outside normal working hours for system emergencies and disasters.
Principle Duties and Responsibilities (*Essential Functions):
Configure and troubleshoot data center network technologies including Cisco UCS enclosures, VMware vSphere, and NAS/SAN hardware environments.
Perform regular health checks of the storage, backup and virtual environments.
Maintain VMware virtualized server environment, SAN/NAS storage, Fiber-Channel/iSCSI, backup, and Cisco blade chassis environments.
Manage multiple VMware ESXi environments consisting of virtual desktops and servers.
Support the backup cloud computing environment.
Maintain network integrity via performance monitoring and sound security procedures.
Help maintain inventory and lifecycle management of data centers.
Provide network equipment installation and support.
Design, test and deploy virtual desktop environment using VMware Horizon and assist Desktop Engineer with gold image changes.
Work with software and hardware vendors to research new industry trends, procure and new equipment and technologies on the Firm’s LAN.
Assist IT staff in resolving support questions related to storage, VDI desktop performance, and upgrades to the environments.
Participate in evaluation of user’s technology requests.
Make recommendations to Director of IT for procedure and technology changes that would improve existing infrastructure technologies.
Hands-on style – willingness and competence in producing necessary changes in Firm’s infrastructure and processes.
Provide solutions on discovered or created problems and work on special projects as assigned by Director of IT.
In depth knowledge of networking protocols, server hardware, storage hardware and Virtual Desktop Environments.
3-5 years of demonstrated VMware Horizon View VDI deployment experience.
3-5 years of demonstrated experience of Windows networks, and production VMware environments – including Horizon, vSphere, vCenter, and SRM.
1-3 years of assisting or working with SAN arrays, Cisco UCS, and cloud infrastructure.
Experience working with virtualization platforms running VMware vCenter and ESXi (5.0 or higher).
Experience deploying ESXi infrastructure and Virtual Center.
Understanding of ESXi architecture and design, while having followed best practices for deploying ESXi infrastructure.
Experience with using DR platforms, especially SRM/vRanger is desirable.
Hands-on technical knowledge of VMware vSphere, vCenter, vSphere HA, vSphere DRS, vMotion, Storage vMotion, Virtual switches, Memory management on VMware ESXi, Templates, Clones, Performance metrics, Storage connection principles, VMware snapshots, and Guest OS preparation.
Experience with SAN arrays, such as EMC, NetApp, Pure and or Nimble is advantageous.
Experience with backup solutions such as Veritas NetBackup, Commvault or Zerto is desireable.
Skills in working with virtual distributed switches, ESXi troubleshooting at the OS level, automation tools, profile management, and desktop monitoring solutions is desirable.
Knowledge of Active Directory with strong understanding on Group Policy Objects.
Knowledge of Fibre-Channel and iSCSI technologies
Ability to plan, organize and work effectively across organizational groups. Ability to organize and prioritize multiple projects effectively.
Must be able to handle a steady stream of concurrent projects.
Position requires 35 hours per week, variable (8am-5pm, M-F), plus emergency on-call.
Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to sit for long periods of time.
Ability to bend, reach, twist and push while sitting or standing.
Ability to lift 50 lbs.
The statements contained in this position description are not all-inclusive. Additional duties may be assigned, and requirements may vary from time to time, and from location to location.
About Neal, Gerber & Eisenberg LLP
Neal, Gerber & Eisenberg LLP was founded in 1986 by a group of lawyers of widely diverse backgrounds and personalities. Entrepreneurial and independent-minded as individuals, these lawyers were committed to a firm culture and style of practice that encouraged collaboration among colleagues at all levels. Each of the founders brought to the enterprise years of experience in and deep substantive knowledge of specialized areas of law, yet each favored practicing in ways that were broadly interdisciplinary, recognizing the fresh perspectives that approach could bring to every client matter.