Responsible for ensuring the quality and effectiveness of all operations at Rockwell Automation's 3PL distribution center, in order to maintain the accuracy and integrity of our inventory and customer shipments. Responsible for the tracking and resolution of inbound / outbound material processing discrepancies. Responsible for heavy cooperation / communication with the inbound/outbound team in Indianapolis, external suppliers (both RA and 3rd party) and international Rockwell Stakeholders. Continuously improve quality related interfaces between Rockwell Automation and 3rd party. Influence and equip 3pl to Rockwell standards to drive exceptional quality and operational excellence.
Work directly with 3pl on health checks, managing standard operating practices for Inventory Control, Process and Customer Quality, Returns, and inbound
Work with supply chain partners (purchasing, manufacturing, transportation, distributors, etc) to develop and implement improvements to D.C. processes and procedures for optimizing quality and customer service
Ensures appropriate site process documentation is established and monitored for adherence
Performs random sampling inspections in Receiving, Production, Programming, Picking, and Shipping to ensure compliance to quality specifications and customer requirements
Accurately documents all inspection result and re-work
Lead continuous improvement activities including process innovations, operations strategies, and other areas as applicable
Responsible for communicating daily with internal and external suppliers / contacts to obtain resolutions for quality dispositions in a timely manner
Participate in troubleshooting, analyzing, and correcting quality issues within team and distribution center
Support the internal process improvement
Assist in the training and development of new team members
Conduct tasks in accordance with applicable health, safety, quality, and environmental regulations (state/federal laws, 1S09001, 1S014000, etc.) as well as Rockwell Automation policies and procedures
Maintain effective communications with all distribution center teams and management
Ability to work effectively with multiple functional areas and personnel levels
Adapts easily to frequent changes in work methods, processes and duties
Acts as a liaison with partner between Rockwell Automation and 3PL
Influence beyond own team; Ability to create a network of influence with peers and 3PL partners
Must be adaptable and possess excellent negotiation skills to be able to influence all levels of management with 3PL partners
Ensures thorough familiarity with policies and procedures relating to standards of business conduct, and trains and motivates employees in the importance of full compliance with the letter and spirit of such policies and procedures
Internal Number: 2680345
About Rockwell Automation
When you choose Rockwell Automation, you join countless talented employees who have helped us establish our leadership position in the automation industry over the past century.
You join a diverse, inclusive and global community with a passion for innovation. A place where you can partner with great minds and inspiring people. And a corporation backed by the financial strength that drives growth – and career opportunities.
As much as we focus on our customers, we know our employees are key to our success and future. Helping you develop a rewarding career is a top priority. Because when you succeed, we succeed.