A leadership role within the Chief Control Officer (CCO) function aligned to the CIO for the U.S. The purpose of the CCO function is to enable Technology functions in HSBC Operations, Services and Technology (HOST) deliver a safe and secure service to all our customers, colleagues and the Bank itself.
Role is responsible for providing controls expertise to the regional technology leadership team, supporting control owner exercising their Operational Risk Management Framework responsibilities. Provides team leadership for direct reports in the US. Functional reporting line is to the IT CCO Global Head of Regions.
Primary Objectives of the role:
Provides leadership and management for the Technology Control Function for the U.S.
Be the trusted advisor of the U.S. CIO on all technology control and ORMF matters. Drive and support efforts for the effective control environment oversight.
Build effective relationships to drive the risk and control agenda across the region. Partner with Global Business/Global Functions CCO Tech Leads, as well as Second and Third Line functions operating in the region.
Ensure proactive management of current and emerging risk exposures, and implementation and monitoring of appropriate internal controls in line with risk appetite and any regulatory and FIM requirements.
Oversight and accountability for all Control Activities to ensure compliance with all relevant internal policies and standards and external regulatory requirements.
Drive remediation of all less than effective controls and high risk issues in IT as they impact businesses and functions in the region.
Responsible for education and awareness of risk management processes and the embedding of risk management processes and controls in IT line management functions within global businesses and functions
Maintain oversight of related Risk Mitigation Programmes in the region
Co-Chair the U.S. Control Environment Management Meeting (CEMM) and attend all relevant control governance forums.
Driving delivery of objectives in line with CCO Tech strategy enabling the achievement of functional or regional results.
Engage IT Leadership to set the tone, advocate desired behaviors, communicate & train to embed the Op Risk framework and incresae competency to manage risk & controls.
Ensure reporting on the end to end health of the IT control environment, support of audit and regulatory engagement, and to provide a forward looking view of risk & control.
Support and or impliment global solutions within region.
Drive and or lead Global IT CCO initiatives when deemed appropriate.
Local Requirements for FLSA Exemption (US requirement Fair Labor and Standards Act)
Directs and leads a team of managers and professional staff responsible for designing, analyzing, implementing and monitoring strategic initiatives impacting an assigned business unit or global business line.
Responsible for setting and measuring success of strategy, creating and optimizing plan for operating cost and FTE in support of strategy including prioritization of business activities and management of the business unit or global business line governance.
Impact on the Business
Enable CIO to make informed decisions based on risk.
Drive risk management initiatives on behalf of the U.S. CIO as needed.
Provide expertise and guidance on regulatory requirements for area of responsibility in partnership with the IT Risk Advisory team in CCO Tech.
Provide Executive awareness on Operational Risk Management Framework requirements and drive Use and Adopt initiatives on behalf of Technology in the U.S.
Customers / Stakeholders
Establish and maintain relationship with the U.S. CIO and directs in the region.
Take ownership of Internal Audit and regulatory planning and execution in partnership with the Regulatory Compliance and the IT Risk Advisory team in CCO Tech.
Develop strong business relationships, partner with 2nd and 3rd lines of defense including Operational Risk, Regulatory Compliance, Risk Stewards and Internal Audit.
Contribute or lead CCO Tech initiatives in the region aimed at improving the control environment or our ways of working.
Leadership & Teamwork
Lead thematic reviews and risk deep dive reviews in response to internal or external events affecting the U.S. region.
Lead scoping efforts for local IT control assurance in partnership with the Testing team.
Drive regional coordination and issue management for SOX and local controls on behalf of the U.S. CIO.
Lead and developing teams in accordance with HR policy and CCO Tech growth objectives.
Manage budget in accordance with Finance standards and CCO Tech targets.
Provide local leadership for all CCO Tech in Americas as the entity manager.
Operational Effectiveness & Control
Partner with the business to identify, measure, mitigate, monitor, and report risk.
Manage issues and actions management along with remediation activities.
Improve existing audit planning and execution processes and reporting.
Improve existing issues and actions mgmt. processes and reporting.
Navigate through complex organizational structures often with overlapping accountabilities and responsibilities to drive results.
Lead and transform a diverse geographical spread team, motivate team to deliver global programs locally whilst pursuing regional priorities, forge an U.S. team identity.
Analytical skills, ability to understand local risk implications and applicability of global control and issues in the U.S.
Driven and self-motivated, able to take initiative and lead risk mitigation efforts at a regional level as well as influence global stakeholders for globally driven risks and control issues.
Enhance risk and control culture across the U.S., work closely with Americas senior level CIO/COO stakeholders and ensure visibility of key risks and remediation activity necessary to appropriately manage the regional control environment.
Contribute to ongoing assurance to external regulators and auditors as to the rigor of the control environment managed by HSBC in the U.S. Demonstrate a strong degree of understanding of local regulations and regulatory activity related to the Americas region.
Continued focus on enhancing framework adoption (Use and Adopt), take the necessary initiatives to drive improvements.
Become immersed in the regional remediation programs as well as global programs impacting the region. Understand how these impact the control environment and ensure that advice is provided for new projects and products, identifying key potential Risks and make recommendations to address them
Provide subject matter expert (SME) insight into the initiatives, regulatory changes and technologies impacting the U.S. control environment. Understand the key business operating in the U.S. and how those contribute to the risks faced regionally.
Present complex technology control issues concisely to Technology and HOST Senior Executives and other key stakeholders using non-technical easily understood language.
Ensure accountability, focus and ownership of material operational risks when faced with competing priorities.
Management of Risk
To continually re-assess the operational risks inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures, management restructures, and the impact of new technology.
Observation of Internal Controls
Maintains HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.
Understands, follows and demonstrates compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which the jobholder is involved, specifically Internal Controls and any Compliance policy including, inter alia, the Group Compliance policy.
Internal Number: 747319
HSBC was born from one small idea: a local bank serving international needs. We started our business in Hong Kong in 1865. In 2015, HSBC celebrates its 150th year anniversary. Over the years, HSBC grew through expanding its branch network, offering new products and establishing its own investment banking arm.
We aim to be where the growth is, connecting customers to opportunities, enabling businesses to thrive and economies to prosper, and ultimately helping people fulfill their hopes and realize their ambitions.
• Located in 72 countries and territories
• Serving around 48 million customers
• Supported by over 268,000* people
• Head office in US is New York City
We aim to be dependable, open and connected in everything we do. We want to ensure that our employees feel able to stand up for what is right, highlight potential risks and act with integrity, even when faced with pressure to act otherwise. By doing so, we will be able to meet expectations of society, customers, regulators and investors. To make sure everybody at HSBC lives up to these values, they are a part of everyone's annual performance review.
At HSBC, you will find that we are dependable, o...pen to different ideas and cultures, and connected to customers, communities, regulators and each other. Our culture has a family feel to it – our employees are encouraged to work together to reach a common goal. This idea is supported and encouraged at the leadership level and passed down.
Our size and global reach mean more opportunities for you to grow your career with us.
We are looking for forward-thinking, driven, perceptive candidates to help our customers realise their hopes, dreams and ambitions.
This means people who are dependable, open to different ideas and cultures, and enjoy being part of a team; people who have the potential to become the future leaders of HSBC.
We encourage you to drive your own development and build your network within your office and around the world.
We provide the opportunities for you to connect with customers, colleagues and the communities in which we operate.