UC San Diego Policy will not allow this position to receive work visa sponsorship.
Job offer is contingent upon satisfactory clearance based on Background Check results.
UC San Diego is ranked the 9th best public university in the nation by U.S. News and World Report and is the largest employer based in San Diego County. Reporting to the VC-CFO, Information Technology Services (ITS) delivers Enterprise information technology services to the University of California, San Diego (UCSD) under the leadership of the campus Chief Information Officer (CIO).
Information Technology Services (IT Services) uses world-class services and technologies to empower UC San Diego's mission to transform California and the world as a student-centered, research-focused, service-oriented public university. As a strategic member of the UC San Diego community, IT Services embraces innovation in their delivery of IT services, infrastructure, applications, and support. IT Services is customer-focused and committed to collaboration, continuous improvement, and accountability.
With broad impact across UCSD's billion-dollar research enterprise, Research IT Services provides a variety of digital research infrastructure services to faculty, research staff, postdoctoral and graduate students, including all academic departments, schools and divisions and UC San Diego Health. Research IT Services coordinates across campus IT providers (including ITS, SDSC, Calit2/Qualcomm Institute, the Library), the Schools, Divisions, Departments and labs, the Office of Research Affairs, the Office of Contract and Grant Administration, the Office of Post-Award Financial Services, and other critical stakeholders to deliver coordinated services critical to all aspects of the research enterprise. Research IT Services is a focused researcher-facing team that provides direct outreach and resource recommendations to faculty, conducts investigation & integration of new technologies, and coordinates between campus technology providers to deliver solutions directly to researchers.
The Research Facilitator acts as an information hub, consulting and coordinating on solutions, connecting faculty and research staff with the technology they need to accomplish world-class research. The Research Facilitator will provide technical guidance, consultation, and research support to UC San Diego faculty and researchers. Coordinate amongst campus technology providers to deliver complex solutions to research IT needs; to communicate to all levels of technical and non-technical members of the campus community to find solutions. The successful candidate will be able to maintain a comprehensive knowledge of research activities on campus, while also maintaining a clear understanding of campus technology service providers and their services. Expert interpersonal skills and professional comportment, along with proven dedication to customer service, are a must.
Provides direct outreach, IT needs and workflow assessment, and resource recommendations to UCSD faculty and research staff.
Investigate new technologies and provide high-level technology advice to faculty in integrating technologies.
Coordinate between campus technology providers to deliver complex solutions directly to researchers. Assess technology needs within research labs and recommend detailed solutions. Work with and guide technical staff to implement.
Develop and maintain a comprehensive understanding of research activities on campus across all schools, divisions and disciplines.
Act as project manager to coordinate collaboration teams and communicate with local and central IT staff and partner organizations.
Facilitate highly technical and research-specific meetings among faculty, research staff, and IT providers.
Applies advanced business process and analysis concepts and organizational objectives to resolve highly complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Selects methods, techniques and evaluation criteria to obtain results.
Advanced knowledge of related areas of IT. Advanced understanding of issues around use of high-performance computing, high-performance networking, tools to support collaborative research, cloud storage and computing, and other technology used in the research arena.
Demonstrated effective communication and interpersonal skills. Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization. Interpersonal and communications skills to work with both technical and non-technical personnel at various levels in the organization. Exceptional interperso
UC San Diego is an academic powerhouse and economic engine, recognized as one of the top 8 public universities by U.S. News and World Report. Innovation is central to who we are and what we do. Here, students learn that knowledge isn't just acquired in the classroom - life is their laboratory. UC San Diego's rich academic portfolio includes six undergraduate colleges, five academic divisions and five graduate and professional schools. The university's award-winning scholars are experts at the forefront of their fields with an impressive track record for achieving scientific, medical and technological breakthroughs.