About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities
Awareness and understanding of the Group's FM strategy and model for the role. Driving optimal performance through supporting the evolution of the FM Conduct and Control team Target Operating Model, contributing to the teams and fulfilling personal roles and responsibilities and supporting the wider business and their agenda. Supporting the direction for oversight on the risk trending/ analysis through the Client Journey lens acting as a trusted risk partner to the aligned business areas.
Awareness and understanding of the wider FM business, economic and market environment in which the Group Operates. This role primary focus is to advocate and deliver best in class supervision in accordance with the relevant FM frameworks to achieve regulatory conformance. Where required they will also support broader non-financial risk management as directed.The role also supports Supervision and Risk Tools across FM.The role is part of FM COO and ultimately reports into the FM Head of Conduct and Control.
Supports the management of risks, issues and E2E gaps, that they are identified, bona fide and articulated precisely and in the right context with appropriate mitigation captured and tracked.
Supports the agenda for improvement to internal controls, that they are balanced with organizational objectives, capabilities and aligned to risk appetite.
Supports and drives the development of risk remediation plans ensuring plans robustly address the risk, are well structured considering all interdependencies and that they futureproof the business. All respective stakeholders have been engaged and that timelines are realistic with appropriate accountability and ownership defined.
As directed supports work with the Group Process owners (GPO) and Risk Framework owners (RFO) on the execution of the remediation plan, the design of control and control monitors to remediate the identified risks. Advises on new controls and monitors to ensure they are fit for purpose.
Ensures that auditable records are maintained and supports the availability of them as directed.
Risk and Supervision Management
Responsible for instilling best practice operational risk management on areas assigned from an end to end perspective
Responsible for monitoring control performance, behaviors, trends and internal/external events to proactively identify non-financial risks and deficiencies.
Supports the identification of risk through changes in the external environment, new regulation, new products, changes to business strategy, incidents, reviews and other measures of control effectiveness. Uses this information help drive change to frameworks, processes, Business Standards, Tools, Systems, activity and behaviors to improve overall business risk performance
Perform reviews and assesses risk metrics (losses, near miss incidents, control effectiveness data in order to support the identification of top themes and trends.
Responsible for contributing to the development of risk-oriented culture within the organization.
Supports process change to ensure controls and monitors are fit for purpose
Works closely with relevant stakeholders to proactively identify areas of improvement and supports the FM agenda for control automation, standardisation, enhancement and efficiency
Supports all other risk and supervision initiatives as directed.
Proactively identifies and supports processes and requirements relating to risk escalation, assessment and remediation.
Supports the 2 nd and 3 rd line as well as global internal/external audits/reviews, providing timely and accurate responses.
Monitors, oversees and owns actions relevant to the role ensuring that appropriate governance is maintained in relation to them.
Responsible for collectively defining and owning supervision standards for FM, ensure supervision is effective and commercial, optimising front office time.
Responsible for supporting the strategic direction for supervision across FM, keeping up to speed with industry developments in technology and regulation, and working in close partnership with FM 2 nd and 3 rd line teams to develop a best in class approach.
Responsible for the oversight of the technological delivery BAU management and enhancements of supervisory tools and E2E processes to ensure they are aligned to the overall strategic objective to ensure efficient and effective commercially driven supervision activity.
Responsible for supporting the prioritisation of any development work on Supervision to ensure resource aligned to top strategic priorities.
Responsible for proactive stakeholder engagement and interaction for the development of supervisory frameworks and tools.
Supports the identification of new technologies, system functionality to enhance and provide a more targeted ability to deliver supervision to FM.
Responsible for the BAU management of user queries and requests.
Supports the identification and development of risk tools that enable more effective risk management through methods such as automation, machine learning, workflow tools.
Supports risk data to ensure it is clean and structured to support more effective risk management, defining MI and MI dashboards to better enable FM risk and supervisory oversight.
Supports the roll out and embedding of new tools, systems or functionality proactively engaging relevant stakeholders for buy in and onboarding for the strategic journey.
Responsible for identifying and articulating impacts, improvements and efficiencies enhancements, new infrastructure or functionality will bring.
Supports the integration and cross connectivity strategy across FM systems and
Supports projects relating to Supervision, Risk and Controls where directed
People and Talent
Builds strong relationships in order to effectively support the broader FM
Responsible for leading through example and supporting FM's culture and values.
Supports training and communications to promote awareness and continuous learning for risk control and governance aspects.
Regulatory & Business Conduct
Display exemplary conduct and live by the Group's Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across the Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Proactive in ensuring as a steward that performance of risk management is to an acceptable standard as per the Enterprise Risk Management Framework / Operational Risk Types Framework.
Achieve the outcomes set out in the Bank's Conduct Principles.
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
FM Group and Regional COO teams, FM Operational Risk, FM Compliance, FM Technology
Responsible for developing a strong working relationship across all FM risk and risk ops teams and locations.
Responsible for leveraging the opportunity provided by Corporate Social Responsibility to enhance the Group's internal and external reputation and indirectly influence the bottom line.
Responsible for promoting the Group's brand and Here for good with employees, clients and regulators.
Responsible for performing other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
Responsible for maintaining effective communication with key stakeholders, and staff.
Our Ideal Candidate
Strong risk management and controls background.
Experience in managing Operational Risk and Supervision in first or second line of defence.
Working experience in supporting the Financial Markets business
Ability to work independently in a fast-paced environment
Ability to articulate complex issues concisely and communicate effectively
Collaborative and creative problem solver, while being outcome focused.
Strong interpersonal and stakeholder management skills
Strong analytical skills with an ability to understand complex workflows and excellent attention to details
Comfortable working in a relatively unstructured and multi-cultural environment
Working knowledge of FM Business
Risk Management - Operational
Facilitating effective coordination between business and functions
Writing risk treatment plans
Apply now to join the Bank for those with big career ambitions.
To view information on our benefits including our flexible working please visit our career pages . We welcome conversations on flexible working.