The Enterprise Account / Innovation Center Technical Consultant (EATC) is responsible for managing the technical relationship between Rockwell Automation and the Enterprise Accounts. The EATC will have strong industry knowledge allowing for effective coordination of the combined resources of Rockwell Automation sales, support and product groups on behalf of the customers. The EATC will apply technical skills, engineering methodologies, and life cycle support competencies to solve customer problems and create a significant competitive advantage. Interaction with customer staff and plant locations worldwide; interaction with the customers key supply chain partners ( OEM's, SI's, etc.) worldwide; communication and coordination of Rockwell Automation sales, support, and business units worldwide.
In addition to supporting Enterprise accounts, the Enterprise Account / Innovation Center Technical Consultant (EATC) will oversee the management of the San Jose Innovation Center including engineering, audio visual and IT technical support, R&D development with partners and Business units, strategic direction, development, and delivery of internal/external customer presentations.
This position will be collaborating with Industry team leads, sales, Marketing and Commercial Engineering to provide guidance on industry specific demos ensuring they are designed and delivered in a consistent, high quality manner that can be leveraged by our global Customer Experience teams. This will require a technical understanding of Rockwell Automation core products, IT, AV and the infrastructures supporting demo deployment for cloud-based delivery, at customer-facing events, and global Customer Experience Centers.
Internal Number: 2703656
About Rockwell Automation
When you choose Rockwell Automation, you join countless talented employees who have helped us establish our leadership position in the automation industry over the past century.
You join a diverse, inclusive and global community with a passion for innovation. A place where you can partner with great minds and inspiring people. And a corporation backed by the financial strength that drives growth – and career opportunities.
As much as we focus on our customers, we know our employees are key to our success and future. Helping you develop a rewarding career is a top priority. Because when you succeed, we succeed.