The Asset Management Professional (AMP) is an embedded consultant who works with a client to help reduce their MRO demand on the plant floor by executing proven methodologies and leveraging our broad portfolio of products, services, and technologies. The focus of the AMP is to help the client increase productivity, reduce costs, and improve reliability. The AMP is a key member of our customer support team and interfaces with sales, services, and authorized distributors.
Primary Role Functions:
Develop and manage Standard Operating Procedures (SOPs) at the client location in Auburndale and Orlando
Identify, recommend, and implement process improvements with a focus on plant reliability
Coordinate and process repair transactions
Manage repair orders to ensure required turnaround times are met
Perform daily data collection, reporting, and analysis
Develop relationships with customer stakeholders to identify their key performance indicators (KPIs)
Create metrics and reports using Rockwell Automation (RA) software to meet customer requirements
Make recommendations based on inventory levels, failure trends, repair history, cost, savings, and product lifecycle
Root cause failure analysis - investigate, gather facts and information, and collaborate with subject matter experts (SMEs) to create solutions
Ability to apply reliability model to improve customers up time and operating equipment effectiveness
Responsible for communication between the customer account and RA management
Assist in identifying and quantifying new commercial opportunities
When you choose Rockwell Automation, you join countless talented employees who have helped us establish our leadership position in the automation industry over the past century.
You join a diverse, inclusive and global community with a passion for innovation. A place where you can partner with great minds and inspiring people. And a corporation backed by the financial strength that drives growth – and career opportunities.
As much as we focus on our customers, we know our employees are key to our success and future. Helping you develop a rewarding career is a top priority. Because when you succeed, we succeed.