Passionate about identifying customer (patient) needs and tackling larger business objectives in health tech? We'reexcited to recruit3 Product Managers to join the Consumer Health Informatics team.
Health Informatics @ MSK
Within the broader Digital Informatics and Technology Solutions (DigITs) organization, the division of Health Informatics manages clinician and patient-facing health information technology, including the institutional electronic health record, ancillary clinical systems, and tools that enable decision support, health information exchange, knowledge management, and patient engagement.
Beyond working with thetechnologyitself, we aim to understand the people who use it and the processes affected by its implementation. We empower our clinicians and patients with tools that support the best outcomes, and we support our researchers in their efforts to forge new territory in precision oncology. We evaluate our interventions to prove that the work we are doing is impactful, and we weigh costs and benefits to measure value and prioritize future initiatives.
MyMSK MyMSK is MSK's patient portal, which provides our patients and their caregivers with secure online and mobile access to personalized information about their care at MSK. Patients use the portal to review upcoming appointments, request prescription refills, check lab results and reports, access educational materials, view hospital bills, and securely message with medical staff involved in their care, among other features . MyMSK is also used to engage with non-patients and family members .
Care@Homeand in the Community As part of Care@Home , MSK uses digital technology to extend MSK care to meet patients whenever and wherever they are , while ensuring safety and empowering independence. Our products include a patient-reported outcomes (PROs) tool and remote patient monitoring (RPM) with devices and wearables. We are also expanding this program to include patient support with community-based resources.
Telemedicine Our Telemedicine solution supports all clinicians and patients to provide MSK services remotely. With this product, patients receive MSKs medical expertise by communicating directly with board-certified physicians and medical staff via a mobile device or computer.
Lead the ideation, technical development, and launch of innovative products
Understand business and functional needs and how relationships support those needs
Establish shared vision by building consensus on priorities leading to product execution
Drive product development with a team of engineers and designers
Integrate usability studies, research and market analysis into product requirements to enhance user satisfaction
Define and analyze metrics that inform the success of products
Understand competitive position and deliver products that are aligned with industry standards
Maximize efficiency in a constantly evolving environment
Define strategy for future use cases and communicate with senior leadership on status, risks and change control
Engage with stakeholders as needed to determine the trade-offs between scope and timeline
Participate and coordinate incident resolution to ensure proper point-of-escalation as needed as well as managing business communications related to releases
UsingSAFe, you will create and maintain product roadmaps, carry out product and usability testingin partnership with the Design team, define success measures for products, measure product performance, oversee creation of documentation contributing to development and acceptance of user stories, and leadingdemonstrations to business partners. PM will also define and continually improve team workflows and core methods.
10+ years of technical product management experience; creating strategic product roadmaps and working with cross-functional teams
Bachelor's degree or equivalent experience;SAFecertification a plus*
Experience driving product vision,design discussions, and developing new products & technologies
Comfortable managing day-to-day technical and design direction
Knowledge of multiple functional areas such as Product Management, Engineering, UX/UI, etc.
Ability to influence multiple stakeholders independently
Internal Number: 2020-43663
About Memorial Sloan-Kettering Cancer Center
As one of the world's premier cancer centers, Memorial Sloan-Kettering Cancer Center is committed to exceptional patient care, leading-edge research, and superb educational programs. The close collaboration between our physicians and scientists is one of our unique strengths, enabling us to provide patients with the best care available today as we work to discover more effective strategies to prevent, control, and ultimately cure cancer in the future. Our education programs train future physicians and scientists, and the knowledge and experience they gain at Memorial Sloan-Kettering has an impact on cancer treatment and the biomedical research agenda around the world.